🔒 Privacy Policy

Last Updated: 01/08/2025

This Privacy Policy explains how Freelancely (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our website, apps, AI tools, and community features (collectively, the “Platform”). By using Freelancely, you agree to the practices described here.

1) Who We Are

Freelancely is a platform that helps freelancers grow with AI-powered tools, education, and community. Freelancely is powered by Sun Software Private Limited.

2) Information We Collect

Account Data: name, email, password (hashed), profile details, location (city/country).
Professional Data: skills, services, portfolio links, marketplace profiles (Fiverr/Upwork), pricing preferences.
Content: posts, messages, gig drafts, generated AI outputs, comments, attachments.
Usage Data: pages viewed, features used, referral URLs, device, browser, IP address, approximate location.
Payment Data: subscription plan, transaction identifiers, billing information (processed by PCI-compliant providers).
Support Data: emails, tickets, feedback, bug reports.
Cookies & Similar Tech: session cookies, analytics, preference storage (see “Cookies” section).

3) How We Use Your Information

Provide and improve the Platform, personalize dashboards and suggestions.
Operate AI features (e.g., chat assistant, gig builder, keyword tools).
Process payments and manage subscriptions.
Send important notices (service updates, security alerts, billing).
Monitor performance, prevent abuse, and ensure platform safety.
Conduct analytics, A/B tests, and product research.
Comply with legal obligations and enforce our Terms.

4) Legal Bases (EEA/UK Users)

We rely on: (a) performance of a contract, (b) legitimate interests, (c) consent (where required), and (d) legal obligations.

5) Sharing Your Information

Vendors/Processors: hosting, analytics, AI providers (e.g., model APIs), email services, payment gateways.
Community Visibility: content you choose to post publicly may be visible to other users.
Legal/Safety: to comply with law, respond to lawful requests, or protect rights, safety, and security.
Business Transfers: in connection with a merger, acquisition, or asset sale, subject to continued protections.

6) International Transfers

Your data may be processed in countries other than where you live. We use appropriate safeguards (e.g., standard contractual clauses) where required.

7) Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and analyze usage. You can manage cookies in your browser settings. Some features may not function properly without cookies.

8) Data Retention

We keep personal data only as long as necessary for the purposes above, then delete or anonymize it unless a longer retention is required by law.

9) Your Rights

Access, correct, or delete your personal data.
Object to or restrict certain processing.
Port your data where applicable.
Withdraw consent where processing is based on consent.
Lodge a complaint with your local data protection authority.

To exercise rights, contact us at support@freelancely.co. We may need to verify your identity.

10) Security

We use reasonable technical and organizational measures (encryption in transit, access controls, monitoring). No method of transmission or storage is 100% secure.

11) Payments

Payments are processed by trusted third-party providers (e.g., Stripe, PayPal, or local gateways such as JazzCash/Easypaisa where supported). We don’t store full card details.

12) Third-Party Links & Integrations

The Platform may link to third-party sites (e.g., Fiverr, Upwork) or integrate APIs. Their privacy practices are governed by their own policies.

13) Children’s Privacy

The Platform is not intended for children under 16. If you believe a child provided personal data, contact us to request deletion.

14) Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or in-app notice. Continued use means you accept the updated policy.

15) Contact Us

Questions or requests?
📧 info@freelancely.co
🌐 freelancely.co

Powered by Sun Software Private Limited. Team: Sagheer Malik (Founder & CEO), Owais Attari, Tahir Abbas, Hashir Azeez.

This template is for general informational purposes and does not constitute legal advice. Please consult an attorney to tailor it to your jurisdiction and business model.